Professional House Cleaning Services in Lake Charles

Privacy Policy
Effective Date: March 30, 2026

 

Benchmark Maids, LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

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1.    Information We Collect

          We may collect the following types of information:

 

Personal Information

• Name

• Email address

• Phone number

• Service address or location information

• Payment and billing information

 

          Automatically Collected Information

• IP address

• Browser type and device information

• Pages visited and time spent on our site

• Cookies and tracking technologies (including pixels)

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   2.    How We Use Your Information

          We use the information we collect to:

• Provide and manage cleaning services

• Process payments and transactions

• Communicate with you regarding bookings, updates, and promotions

• Send appointment confirmations, reminders, and service-related notifications

• Improve our website, services, and customer experience

• Analyze marketing performance and website usage

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   3.    Cookies, Advertising, and Tracking Technologies

          We use cookies, pixels, and similar technologies to:

• Understand how users interact with our website

• Improve functionality and performance

• Support marketing and advertising efforts

 

This may include tools such as Google Analytics, Google Ads, and Meta (Facebook/Instagram) Pixel, which may track your activity across websites to provide relevant advertising.

 

These third-party vendors may use cookies and similar technologies to serve ads based on your past visits to our website or other websites.

 

You can opt out of personalized advertising by visiting:

• Google Ads Settings

• Your Facebook/Meta ad preferences

You can also adjust your browser settings to refuse cookies; however, some parts of the site may not function properly.

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   4.    SMS and Text Messaging Communications

          By providing your phone number, you consent to receive text messages from Benchmark Maids, LLC related to:

• Appointment confirmations and reminders

• Service updates

• Promotional offers (if applicable)

 

Message and data rates may apply. Message frequency may vary.

You can opt out of receiving text messages at any time by replying STOP to any message or contacting us directly at support@benchmarkmaids.com.

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   5.    Sharing of Information

          We may share your information with trusted third parties, including:

• Payment processors

• Scheduling and booking platforms

• Marketing and advertising providers (such as Google and Meta)

• Analytics providers

 

We do not sell your personal information.

 

We may also disclose information if required to do so by law or to protect our rights and safety.

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   6.    Data Security

          We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online transmission or storage system is completely 

          secure.

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   7.    Your Privacy Rights

          As a resident of Louisiana and the United States, you may have the right to:

• Request access to the personal information we hold about you

• Request correction or deletion of your information

• Opt out of marketing communications at any time

 

To exercise any of these rights, please contact us using the information below.

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   8.    Third-Party Services and Links

          Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

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   9.    Data Retention

          We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal, accounting, or reporting requirements

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   10.  Changes to This Privacy Policy

          We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

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   11.  Contact Us

          If you have questions or would like to make a privacy-related request, please contact us at:

          Benchmark Maids, LLC

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support@benchmarkmaids.com

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   12.  Relationship with Terms & Conditions

          Your use of our website and services is also governed by our Terms and Conditions. By using our services, you agree to both this Privacy Policy and our Terms and Conditions.